Amarillo is moving into the 21st century when it comes to tracking your water usage.

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Last February, we shared that the City of Amarillo would be installing new digital meters to track your water usage.  The current water meters are analog and have to be read by a meter reader.

Lori Crofford/TSM Amarillo
Lori Crofford/TSM Amarillo
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With the new upgrades, the City of Amarillo won't have to send an actual person to come and read your meter.  Not only that, you as a customer will be able to see your daily usage of water consumption.  You'll be able to check to see if there is any odd water usage, which could indicate a leak.

The City of Amarillo has already started Phase 1 of the switch out, which is currently over 1,000 homes in Amarillo.  They will continue to move through the city in phases until all the water meters have new digital readers.

How Will I Know When They Are Switching My Meter?

  • You'll receive a postcard from the City of Amarillo
  • Yard Signs will start to appear in your neighborhood.
  • Day of the upgrade Utiliuse employees will be in the neighborhoods in labeled vehicles and uniforms.
  • Once installations begin, the City of Amarillo will post a progress map that will show completed, in-process and upcoming neighborhoods.

You will not need to be present in your home while the meters are being switched out.  However, Utiliuse employees will need clear access to the water meter.  If it is in a fenced area, please make sure your animals are secured.

Your water will be turned off during this process, but should only be off for about 20-30 minutes.

Will my water bill change?

The answer is possibly.  Your current water usage may not be fully registering on the old meter.  With the new meter installation, it's possible that your water bill will change.

If you have any questions about the new digital meters and the installation process you can call the City of Amarillo at 806-378-3030 or email waterbill@amarillo.gov.

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